Kathi Browne and Alex Bossenger talk about how to create a healthy hospital social media policy, how to leverage Google+ as part of your social media strategy, and more. They talk about Union Street Guest House’s recent social media review debacle, and give some examples of how to use social media to improve patient satisfaction scores.
Just a reminder that at the bottom of the hour, I will provide a link for viewers to join the discussion. You can also post your questions on the event page!
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